![DilaBee Glass Juice Bottles with Lids [12 Pack] Bulk Glass Water Bottles with Caps for Juicing, Smoothie, Milk, and Kombucha](https://images-na.ssl-images-amazon.com/images/I/71vIGroKYdS._AC_UL165_SR165,165_.jpg)
My experience with this product and vendor has been an interesting one, this review is an update to a 1 star initial impression which I deleted. In short, I was accommodated greatly by the vendor, after receiving a two defective shipments back to back. As a result, I have been on the fence on giving a 5 versus 4 star rating, but considering the quality of the final product I received, and after putting it through fairly tough testing, I see no reason why 5 stars is unwarranted. If you care to see the details of my experience, read on-
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My first shipment of 6 bottles arrived with 1 bottle broken. Upon inspection, the glass was cracked due to an imperfection (the packing was wonderful, and there was no visible damage to the outer package at all), one rather large bubble had begun breaking the glass and growing outward. I received an email from their customer service after placing the order indicating that they would have a hassle free solution for any defective products, and so I took a picture, and explained the situation. To my dissatisfaction, they responded by refunding the cost of a single bottle. [An aside: Personally, I don't feel this is an adequate solution, I would much rather replace the entire package, if I order 6 bottles, I expect to have 6 bottles, not 5 plus a refund. I realize this is my opinion, but even after the rest of these events, I still would have expected an exchange.] Admittedly, I misread the response from the customer service representative. I read their response as though they expected me to purchase -another- shipment with my refund, but they were explaining the refund reduced the cost of my first shipment. They have no way of shipping a single bottle, they can only be purchased in the full pack. I responded saying this solution was not acceptable, and the vendor refunded my entire first order.
Still in need of that extra bottle, I placed a second order with my refund, in good faith from the support I had received. The second order arrived completely intact, not a single issue. I went about my routine, and bottled a batch of kombucha in 6 bottles. During second fermentation, I burped the bottles, and after resealing one, heard glass starting to crack. I emptied the bottle, and found that the glass started to break on the bottom, in another imperfection in the glass - another cluster of bubbles. The rest of the bottles went as expected, and went on without issue. Because of my experience, I wrote my initial 1 star review.
I was contacted by Annie, who identified herself as one of the owners of Otis Classic, in response to my review. We exchanged messages through Amazon, and eventually had a call to chat about my experience. Annie helped to find the misunderstanding between myself and the customer service representative, and wanted to make sure I received an accurate representation of their product. [To reiterate, the 'misunderstanding' was my own - Frances from Otis Classic's Customer Support team was very helpful and clear, I misread a key part of their response. Still, even with my own misunderstanding, Frances still tried to help make things right.] Annie refunded my second purchase, and sent me a third order, at no cost to me. In return, I feel as though I owe a proper review of the product.
Using exclusively this third shipment, I have just completed a batch of second fermentation of kombucha, untouched for around 80 hours. I experienced no cracks or breaking, no seals leaked, and have had no issues with the flip tops opening or closing. This third shipment is what I expected to receive from the start. At this point, I cannot personally be confident of the quality of my next shipment, however I can say that I will continue to purchase from this vendor, and that the quality of other reviews keeps me from being concerned that my next order will have any issues.
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Product Description
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| Swing Top Glass Bottles (Plastic Top) | Swing Top Glass Bottles (Ceramic Top) | Swing Top Glass Bottles (Ceramic Top) | Amber Swing Top Glass Bottles | |
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| Customer Reviews |
11,685
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1,288
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1,372
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11,685
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| Price | $29.99 | $26.99 | — | $33.59 |
| Cap Type | Plastic Cap | Durable Ceramic Cap | Durable Ceramic Cap | Plastic Cap |
| Glass Type | Clear Glass (heavy duty) | Clear Glass (heavy duty) | Clear Glass (heavy duty) | Amber Glass (heavy duty) - Protection from UV light |
| Use | Suitable for any beverage | Suitable for any beverage | Suitable for any beverage | Perfect for beer and kombucha |
| Closure Type | Stainless steel closure | Stainless steel closure | Stainless steel closure | Stainless steel closure |
| Size | 16oz | 16oz | 1L (32oz) | 16oz |
From the brand
Designed to Help You Create
Whether you’re infusing olive oil, brewing kombucha, or making a DIY party favor, Otis Classic makes it easy to get creative at home.
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For home chefs, hobbyists, and crafty DIYers, there’s nothing like sharing your creation to connect with friends and loved ones.
At Otis Classic, we’re committed to offering the high-quality products that make it possible.
From bottling, storage, and DIY party favors, to meal prep and beyond – How can Otis Classic help you create today?
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Share Your Brew
Our dishwasher safe Swing Top glass bottles are perfect for beer, kombucha, infused water, and more.
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Prep Any Meal
Upgrade your kitchen with fuss-free food storage that’s dishwasher, oven, freezer, and microwave-safe.
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Celebrate in Color
Create charming event decor and party favors with a range of unique jars, bottles, and containers.
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Inspire Your Inner Chef
Finish desserts with a professional’s touch with our commercial grade, stainless steel whipped cream dispenser.
Videos
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A carbonation situation. How tight is that seal?
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Otis Classic Swing Top Glass Bottles Review
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Reviews with images
High quality bottles - perfect for Kombucha!
I bought these to store my home-brewed Kombucha, and they work wonderfully! I like that extra rubber seals are included as well. They hold up great in the dishwasher as well!
Top reviews from the United States
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Reviewed in the United States on March 23, 2024
Color: ClearVerified Purchase
High quality bottles - perfect for Kombucha!
Reviewed in the United States on March 23, 2024
I bought these to store my home-brewed Kombucha, and they work wonderfully! I like that extra rubber seals are included as well. They hold up great in the dishwasher as well!
Reviewed in the United States on March 23, 2024
Images in this review
Top reviews from other countries
Gary Wagner
Solid bottle with tight seal
Reviewed in Canada on November 28, 2023Color: ClearVerified Purchase
Nicola Caines
great packaging, speedy delivery
Reviewed in the United Kingdom on March 27, 2024Color: ClearVerified Purchase
Phil
Excellent quality kit.
Reviewed in the United Kingdom on December 29, 2021Color: Amber - Plastic LidsVerified Purchase
Jay Johnston
Great for second fermentation of kumbucha
Reviewed in Australia on July 5, 2019Color: Amber - Plastic LidsVerified Purchase
