Skip to main content
  1. Home
  2. Operations
  3. Evergreens

How to set up online ordering for a restaurant

By

With COVID-19 impacting the entire economy and over 110,000 restaurants and bars closing in the USA alone, restaurant owners have had to change the way they do things to survive. One of the pivots many owners made was to begin offering online ordering. Since people were no longer dining in, they needed a way to order quickly, without a hassle, and have their food dropped off at their front doors.

However, many restaurant owners who want to begin offering online ordering don’t know what options exist. Even when they know choices exist, they don’t know how to set up online food ordering for their business. With that in mind, we compiled some information you need to make the right choices for your business when setting up online ordering.

Online ordering app on cellphone
Image used with permission by copyright holder

What are your options?

You have three main choices. To create a restaurant online ordering system, you can:

  • Use your own restaurant website. Choose a website builder such as Wix or WordPress to process your orders.
  • Use a third-party online ordering app, such as DoorDash or GrubHub.
  • Use a POS system like CAKE and combine it with a third-party online ordering app.
Recommended Videos

Using your own website

By using your own website, you can keep the entire online ordering process in-house. Customers can order straight from you. You control everything, all profits are yours, and there are no middle people between you and your customers. The downside is that you also have to do all the work, from organizing deliveries to handling payments.

If you decide to pursue this path and you don’t already have a website, you should use WordPress or another website builder. Many recommend just sticking with WordPress because it’s one of the most widely used platforms on the market, and it’s relatively easy to use.

Whether you’re building your website or you’ve got one already that’s based on WordPress, adding in an online ordering system can be as easy as installing a WordPress plugin. A super popular one is the WooCommerce plugin, which you can customize to accept online food orders.

If you choose to use another website builder like Wix, adding an online ordering system is easy. Wix has its own Restaurant Orders app, which you can get from the Wix App Market.

Use a third party online ordering app

Now, if you don’t want to manage payments or organize deliveries, then don’t. You can always use a third-party online ordering app. First of all, using these kinds of apps introduces you to new potential customers. Secondly, those who already know and love your food will be excited to find they can order from you by using a popular app.

Getting started is incredibly easy. You simply need to choose the app with which you want to partner and then fill out a sign-up form on the app’s website. The app team will evaluate your submitted form, and when approved, customer orders will start going through the app you’ve chosen.

How it works

Customers will use the app to make orders. Those orders will be forwarded to you. This means that someone on your staff needs to monitor the app’s tablet. You’ll then take the order and manually enter it into your own POS. Once the food is prepared, an app delivery driver will show up to make the delivery to the customer.

Qcode and menu on cellphone
Image used with permission by copyright holder

Use your POS system with a third party online ordering app

Some restaurant owners choose to use more than one third-party app for online ordering purposes. If you’re considering that, or you have a substantial amount of orders, then integrating your POS with third-party apps might make sense. Essentially, you would use an integration app, such as CAKE, to connect the third-party online ordering apps you’re using and your POS system.

Things work in the same way here as they do when you’re just using a third-party ordering app by itself. Customers make their orders, and those orders are forwarded on to you, and so on. The only difference is that now you don’t have to have a staff member enter anything manually into your POS. By using the integration app, everything becomes automated. The downside for the convenience of automation is the price you’ll pay, which is significantly higher than the other two options we’ve discussed.

Now that you know your options and what they entail, the only thing left is optimizing your menu for online orders and preparing your staff. Good luck!

Topics
7 types of construction site accidents and how to avoid them
Construction worker falling from ladder

Construction site accidents are unavoidable. Hard physical labor mixed with heavy machinery and hazardous materials all combine to dramatically increase workplace risks. However, if you're in the construction industry, you were well aware of these risks when you signed up. Workplace hazards come with skilled trades that you don't have if you sit behind a desk. 

Over the past few decades, accidents in construction have become less frequent thanks to safety regulations and systems put in place by OSHA. Also, construction personal protective equipment has improved as technology has advanced.

Read more
The complete guide for building a roof truss
Roof truss system on new roof

The roof of a building is the most critical part of any structure, as it protects the building from the elements. Furthermore, roof trusses are one of the most essential structural parts of roofs. The roof truss is the framework of the roof and has become one of the most reliable and structurally secure methods to build a roof, given they carry the weight of the frame and walls of a home. 

Additionally, trusses help prevent walls from any structural bending or flexing over time. There are many types of trusses on the market in which the truss can ultimately determine the shape of the roof once built. Therefore, let's explore all the methods of how to build roof trusses.

Read more
5 types of heavy construction equipment and when to use them 
Two ethnic construction professionals

Being in construction for years or as a startup can be challenging and lucrative. Having the right heavy equipment can make a big difference in how fast and effective you are. Given all the heavy construction machinery out there, be sure to buy and take care of the right pieces of equipment you need to operate. Not doing so can set your construction business back and give the competition a leg up on you. Without the proper equipment, it stands to reason you will have a hard time completing jobs. Even with the right equipment in place, never take your eye off the need for safety.

Construction job injuries, unfortunately, happen all too often. This is oftentimes due to cutting corners, not taking care of equipment, and so on. Such injuries can range from minor to serious and even lead to deaths at times. Mishaps can be falls, equipment malfunction or improper use, electrocutions, and more. That said, always be safe on the job and review your equipment often to make sure it is properly working.

Read more